FLAI Terms of Service

These FLAI Terms of Service (these “Terms and Conditions”) set forth the terms and conditions for the use of any and all products and services (collectively, the “Services”) provided by FLAI Corporation (“FLAI”) to users of the Services (the “User” or “Users”, depending upon the context).

1. Definitions

The following words and terms shall have the meanings set forth below when they are used in these Terms and Conditions.

1.1. “Contents” means information such as text, sounds, music, images, videos, software, programs, computer code, and other information.

1.2. “Subject Contents” means Contents that may be accessed through the Services.

1.3. “Submitted Contents” means Contents that Users have submitted, transmitted or uploaded on or to the Services.

1.4. “Coins” refers to the prepaid payment instrument or the like which Users may exchange for Contents and services offered by FLAI which are provided for a fee within the Services.

1.5. “Separate Terms and Conditions” means terms and conditions separate from these Terms and Conditions that pertain to the Services released or uploaded by FLAI under names such as “terms,” “guidelines,” “policies,” or the like.

1.6. “You” and “your” means you as the user of the Services.

2. Agreement to these Terms and Conditions

2.1. All Users shall use the Services in accordance with these Terms and Conditions. Users may not use the Services unless they agree to these Terms and Conditions.

2.2. Users who are minors may only use the Services by obtaining prior consent from their parents or legal guardians.

2.3. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.

2.4. these Terms contain an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes with us through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) that you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt-out of arbitration as explained below.

2.5. If there are Separate Terms and Conditions applicable to the Services, Users shall also comply with such Separate Terms and Conditions as well as these Terms and Conditions in using the Services.

3. Modification to these Terms and Conditions

FLAI may modify these Terms and Conditions in accordance with the relevant laws and regulations when modification becomes necessary, within the scope of the purposes of the Services. In such case, FLAI will indicate the contents of the modified version of these Terms and Conditions, as well as the effective date of the modification, on the Services or on FLAI’s website, or will publicize the same to Users by notifying Users in the manner prescribed by FLAI.

The modified version of these Terms and Conditions shall become effective as of the effective date thereof.

4. Account

4.1. When using the Services, Users may need to set up an account by registering certain information. Users must register true, accurate and complete information, and must revise the same to keep such information up-to-date at all times. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 16 years old, you are not authorized to register to use the Services.

4.2. If Users register any authentication information when using the Services, they must exercise due care in handling such information at their own responsibility to ensure that such information is not used in an unlawful manner. When the User’s registered authentication information is used in order to use the Service, FLAI will provide the Service by assuming the same to be an act of the User with whom the authentication information is registered.

4.3. Any User who has registered for the Services may delete such User’s account and cancel the Services at any time.

4.4. FLAI reserves the right to delete any account that has been inactive for a period of one (1) year or more since its last activation, without any prior notice to the applicable User.

4.5. Any and all rights of a User to use the Service shall cease to exist when such User’s account has been deleted for any reason. Please take note that an account cannot be retrieved even if a User has accidentally deleted their account.

4.6. Each account in the Services is for exclusive use and belongs solely to the User of such account. Users may not transfer, lease or otherwise dispose their rights to use the Service to any third party, nor may the same be inherited or succeeded to by any third party.

5. Privacy

5.1. FLAI places top priority on the privacy of its Users.

5.2. FLAI will appropriately handle privacy information and personal information of Users in accordance with the FLAI Privacy Policy.

5.3. FLAI promises to exercise the utmost care and attention to its security measures to ensure the safe management of any and all information collected from Users.

6. Provision of the Service

6.1. Users shall supply PCs, mobile phone devices, smartphones and other communication devices, operating systems, communication methods and electricity, etc. necessary for using the Services at their own responsibility and expense.

6.2. FLAI reserves the right to limit access to all or part of the Services by Users depending upon conditions that FLAI considers necessary, such as the age and identification of User, current registration status, and the like.

6.3. You acknowledge that FLAI may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on FLAI’s servers on your behalf. You agree that FLAI has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded to the Services. You further acknowledge that FLAI reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

6.4. FLAI may cease providing all or part of the Services without any prior notice to Users in case of the occurrence of any of the following:

(1) When conducting maintenance or repair of systems;

(2) When the Services cannot be provided due to force majeure such as an accident (fire, power outage, etc.), act of God, war, riot, labor dispute;

(3) When there is system failure or heavy load on the system;

(4) When securing the safety of Users or third parties, or in the case of an emergency for the public welfare; or

(5) When FLAI reasonably determines it to be necessary, other than those set forth in items (1) through (4).

7. Advertisements

FLAI reserves the right to post advertisements for FLAI or a third party on the Services.

8. Third Party Websites and Services

The Services may provide, or third parties may provide, links or other access to other sites and resources on the Internet or to third-party applications. FLAI has no control over such sites, resources or applications and FLAI is not responsible for and does not endorse such sites, resources or applications. You further acknowledge and agree that FLAI will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such sites, resources or applications. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that FLAI is not liable for any loss or claim that you may have against any such third party.

9. Contents

9.1. FLAI grants Users a non-transferable, non-sublicensable, non-exclusive license to use the Subject Contents provided by FLAI, solely for the purpose of using the Services.

9.2. Users shall abide by the conditions applicable thereto when using the Subject Contents which are subject to conditions of use, such as additional fees and periods of use and the like. Even if terms such as “Purchase”, “Sales,” and the like appear on the screens for the Services, FLAI shall remain the owner of all intellectual property rights as well as all other rights in the Subject Contents offered to Users by FLAI, and such rights shall not be transferred to Users. Users will only be granted usage rights as set forth above.

9.3. Users shall not use the Subject Contents beyond the scope of the intended use of the Subject Contents in the Services (including, without limitation, acts of copying, transmitting, reproducing, and modifying).

9.4. If Users wish to back-up all or part of the Submitted Contents, they will need to do so themselves. FLAI will not undertake the obligation of backing up any of the Submitted Contents.

9.5. The Services may include functions where multiple Users may edit Contents (post, correct, and delete, etc.). In such case, a User who posted his/her Submitted Contents shall grant other Users the right to edit such Submitted Contents.

9.6. Users shall retain their rights to their Submitted Contents, and FLAI shall not acquire 　any such rights; provided, however, that, among the Submitted Contents, for those made available to other Users generally (i.e., not just to the User's “friends”), the User who posted such Submitted Contents shall be deemed to have granted FLAI a worldwide, perpetual, royalty-free license (including the right to amend (such as abbreviating) such Contents to the extent FLAI deems necessary and appropriate, and the right to sublicense such usage rights to other third parties working together with FLAI), to use such Contents for services and/or promotional purposes.

9.7. Users shall not exercise their rights such as author’s moral rights with respect to the Submitted Contents in relation to the use by FLAI or a third party under Articles 9.5 and 9.6 above.

9.8. FLAI may check and confirm the contents of the Submitted Contents by Users to the extent permissible under laws and regulations, when it is necessary for FLAI to confirm compliance with related laws and regulations or the provisions set out in these Terms and Conditions, etc.; provided, however, that FLAI is not obligated to conduct such confirmation.

9.9. If FLAI believes that a User has violated or may violate any applicable laws or regulations or the provisions of these Terms and Conditions in relation to the Submitted Contents, or when otherwise reasonably necessary for FLAI’s business, then FLAI reserves the right to preclude such User's use of the Services in certain manners, such as deleting the Submitted Contents without providing prior notice to the User.

10. Coins

10.1. Coins will be provided to Users by the means specified by FLAI, such as purchases in the Services, special offers and the like. The purchase unit, method of payment, and any other terms and conditions for granting the Coins will be determined by FLAI and indicated in the Services or on FLAI’s website.

10.2. Coins may not be exchanged or used for cash, property or other economic gain other than the services and Contents designated by FLAI. The number of Coins required for receiving the services or Contents, as well as other terms for the exchange of Coins, will be determined by FLAI and indicated in the Services or on FLAI’s website.

10.3. Coins may only be used by the account that obtained the same. Furthermore, Coins provided by terminal devices of different operating systems may not be carried over or combined, even if they are under the same name, since the types of Coins are different.

10.4. Coins will not be refunded for any reason whatsoever; provided, however, that this shall not apply if necessary under applicable laws and regulations. In such case, FLAI shall determine the process for refunds in accordance with the relevant laws and regulations, and such information will be made available on FLAI's website, etc.

11. Provision of Subscription Services

11.1. Users may receive services in exchange for payment of a fee or under the terms and conditions prescribed by FLAI, wherein the Users pay a certain amount of considerations to use certain Subject Contents designated by FLAI for a certain period of time. Users shall abide by these Terms and Conditions, the fees for the Subscription Services, the payment method thereof, as well as other terms and conditions of use posted on the Services or on FLAI’s website.

11.2. Users may take procedures for the cancellation of Subscription Services at any time; provided, however, that even if a User takes the procedures for cancellation prior to the intended period of use, the User may not change such period of use, nor may the User cancel the purchase of the Subscription Services. In such case, the fees already paid will not be refunded, nor will there be any refund on a pro rata basis. However, the foregoing will not apply if laws or regulations require otherwise.

11.3. If a User does not complete their cancellation procedure by the designated date and time, the period of use of the Subscription Services may be automatically renewed in accordance with the terms prescribed by FLAI even after the end of the period of use of such Subscription Services.

12. Restricted Matters

You are solely responsible for all Contents that you upload, post, publish or display (hereinafter, “Upload”) or email or otherwise transmit via the Services. Your use of the Services may also be subject to license and use restrictions set forth in the CreativeML Open RAIL-M License. The following are examples of the kind of Content and/or use that is illegal or prohibited by FLAI. FLAI reserves the right to investigate and take appropriate legal action against anyone who, in FLAI’s sole discretion, violates this provision, including without limitation, removing the offending Content from the App or Services, suspending or terminating the account of such violators and reporting them to applicable law enforcement authorities.

FLAI prohibits Users from engaging in any of the following acts when using the Services:

12.1. Acts that violate the laws and regulations, court verdicts, resolutions or orders, or administrative measures that are legally binding;

12.2. Acts that may be in violation of public order, morals or customs;

12.3. Use the Services to create malicious or abusive content (as determined by FLAI in its sole discretion) or any content that violates a FLAI policy; or use the Services (or any part thereof or any technology contained therein) in any manner that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, such as copyrights, trademarks and patent rights, rights to fame, privacy, and all other rights granted by law or by a contract with FLAI and/or a third party, or that violates any applicable laws;

12.4. Upload or transmit any Content that: (a) infringes any intellectual property or other proprietary rights of any party; (b) you do not have a right to upload under any law or under contractual or other relationships; (c) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (d) poses or creates a privacy or security risk to any person; (e) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (f) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (g) in the sole judgment of FLAI, is objectionable or which restricts or inhibits any other person from using or enjoying the App or Services, or which may expose FLAI or its users to any harm or liability of any type;

12.5. Acts that lead to the misrepresentation of FLAI and/or a third party or that intentionally spread false information. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

12.6. Acts of sending the same or similar messages to a large, indefinite number of Users (except for those approved by FLAI), indiscriminately adding other Users as friends or to group chats, or any other acts deemed by FLAI to constitute spamming. Solicit personal information from anyone under the age of 18;

12.7. Acts of exchanging the right to use the Services or Contents into cash, property or other economic benefits, other than by using the method prescribed by FLAI;

12.8. Acts of using the Services for sales, marketing, advertising, solicitation or other commercial purposes (except for those approved by FLAI); using the Services for the purpose of sexual conduct or obscene acts; using the Services for the purpose of meeting or engaging in sexual encounters with an unknown third party; using the Services for the purpose of harassment or libelous attacks against other Users; lease, lend, sell or sublicense any part of the Services; or otherwise using the Services for purposes other than as intended by the Services;

12.9. Acts that benefit or involve collaboration with anti-social groups. Further or promote any criminal activity or enterprise or provide instructional information about illegal activities;

12.10. Acts that are related to religious activities or invitations to certain religious groups;

12.11. Acts of unauthorized or improper collection, disclosure, or provision of any other person's personal information, registered information, user history, or the like;

12.12. Acts of interfering with the servers and/or network systems of the Services; fraudulently manipulating the Services by means of bots, cheat tools, or other technical measures; deliberately using defects of the Services; making unreasonable inquires and/or undue claims such as repeatedly asking the same questions beyond what is necessary, and other acts of interfering with or hindering FLAI's operation of the Services or other Users’ use of the Services;

12.13. Acts of decoding the source code of the Services, such as by way of reverse engineering, disassembling or the like, for unreasonable purposes or in an unfair manner;

12.14. Acts that aid or encourage any acts stated in Clauses 12.1 to 12.13 above; and

12.15. Acts other than those set forth in Clauses 12.1 to 12.14 that FLAI reasonably deems to be inappropriate.

13. User Responsibility

13.1. Users shall use the Services at their own risk and responsibility. You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify FLAI of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Services. FLAI will not be liable for any loss or damage arising from your failure to comply with this paragraph.

13.2. FLAI may suspend the use of all or part of the Services, suspend or delete accounts, cancel any agreement between a User and FLAI with respect to the Services (including, without limitation, any agreement based on these Terms and Conditions, hereinafter the same) or take any other measure FLAI reasonably determines to be necessary and appropriate without prior notice to such User in the case that such User falls under or there is a possibility that such User falls under any of the following items:

(1) A User is in breach of applicable laws and regulations, these Terms and Conditions, or any Separate Terms and Conditions;

(2) A User is a member of an anti-social group or a related party thereof;

(3) A User tarnishes FLAI’s credibility by spreading false information, using fraudulent means or force, or other unlawful means;

(4) A User is subject to a petition for attachment, provisional attachment, or auction, ; procedures such as bankruptcy, civil rehabilitation, or similar procedures are commenced; or FLAI otherwise reasonably determines that there is uncertainty with respect to User’s credibility; or

(5) The relationship of trust with a User is lost or FLAI otherwise reasonably determines that it would not be appropriate for FLAI to provide the Services to User, due to reasons other than as set forth in items (1) to (4) above.

13.3. In the case where FLAI suffers loss/damages either directly or indirectly (including, without limitation, attorney fees) due to a User’s use of the Services (including, without limitation, cases where FLAI receives a complaint from a third party due to such use), the User shall immediately compensate FLAI for such loss/damage in accordance with FLAI’s request pursuant to the laws and regulations.

14. NO WARRANTY

FLAI SHALL PROVIDE NO WARRANTY, EITHER EXPRESSLY OR IMPLIEDLY, WITH RESPECT TO THE SERVICES (INCLUDING THE SUBJECT CONTENTS), THAT THERE ARE NO DEFECTS (INCLUDING, WITHOUT LIMITATION, FAULTS WITH RESPECT TO SECURITY, ETC., ERRORS OR BUGS, OR VIOLATIONS OF RIGHTS) OR AS TO THE SAFETY, RELIABILITY, ACCURACY, COMPLETENESS, EFFECTIVENESS AND FITNESS FOR A PARTICULAR PURPOSE. FLAI WILL IN NO WAY BE RESPONSIBLE FOR PROVIDING USERS WITH THE SERVICES AFTER DELETING SUCH DEFECTS.

15. Avoidance of Over-Reliance and Addiction

FLAI acknowledges that you may spend significant time engaging with our AI services due to your enjoyment of them. However, FLAI hereby reminds you to avoid over-reliance on or excessive immersion in the fictional scenarios generated through interactions with the AI. You are advised to carefully evaluate your ability to respond appropriately to AI-generated content and to maintain conscious awareness of your decision-making autonomy when choosing whether to continue such interactions.

You expressly acknowledge and agree that AI interaction content is purely fictional and intended solely for entertainment purposes. To the fullest extent permitted by applicable laws, FLAI and its related parties shall not be liable for any special damages (including, but not limited to, damages arising from a user’s unique physical or mental conditions, self-harm, or suicidal actions), incidental damages, indirect damages, or consequential damages (such as information loss, personal injury, privacy infringement, damages caused by negligence, or irreversible consequences arising from addiction or over-immersion). Furthermore, FLAI assumes no responsibility for any guarantees or indemnification of damages.

16. FLAI's LIMITATION OF LIABILITY

You expressly understand and agree that FLAI will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data or other intangible losses (even if FLAI has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (a) the use or the inability to use the Services or any related information; (b) unauthorized access to or alteration of your transmissions or data; (c) statements or conduct of any third party (including users) on the Services; or (d) any other matter relating to the Services. In no event will FLAI’s total liability to you for all damages, losses or causes of action exceed one hundred dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations set forth above may not apply to you. If you are dissatisfied with any portion of the site or with these terms of use, your sole and exclusive remedy is to discontinue use of the Services.

17. Intellectual Property Rights

With respect to the content or other materials you upload to or create using the Services (collectively, “Contents”), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein, or are otherwise permitted to use them for the applicable purposes, for example by license or legal exception or limitation. By creating or uploading any User Content you own or create using the Service, you retain all rights in it (to the extent you would otherwise hold such rights) and hereby grant and will grant FLAI to the fullest extent permitted under the law a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content for any FLAI-related purpose in any form, medium or technology now known or later developed.

For any automated AI character ("Character") that you create or upload using the Service, you own all rights in that Character (and to the extent you create derivative works, you own all rights you otherwise would own in them) and any text, images or video it generates ("Generations") that are elicited directly or indirectly by you, and grant to FLAI and to any FLAI user who elicits Generations from your Character to the fullest extent permitted under the law a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use the Character you created and any related Generations for any purpose in any form, medium or technology now known or later developed. As to a user interacting with a Character created or uploaded by another user or created or uploaded by FLAI, the user who elicits the Generations from a Character owns all rights in those Generations and grants to both FLAI and the creator(s) of the applicable Character a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use any Generations. For avoidance of doubt, violations of FLAI's Acceptable Use Policy unrelated to intellectual property issues does not affect the user's intellectual property rights in any Characters or their Generations.

You acknowledge and agree that the App or Services may contain content or features (“App Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. In connection with your use of the App or Services you will not engage in or use any data mining, robots, scraping or similar automated data gathering or extraction methods. If you are blocked by FLAI from accessing the App or Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the App or Services, or the Site Content, other than as specifically authorized herein is strictly prohibited. Any rights not expressly granted herein are reserved by FLAI.

The FLAI name and logos are trademarks of FLAI (collectively the “FLAI Trademarks”). Other trademarks used and displayed via the App or Services may be trademarks of their respective owners who may or may not endorse or be affiliated with or connected to FLAI. Nothing in these Terms or the App or Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of FLAI Trademarks without our prior written permission in each instance. All goodwill generated from the use of FLAI Trademarks will inure to our exclusive benefit.

Under no circumstances will FLAI be liable in any way for any content or materials of any third parties, including character bots created by third parties and any Generations resulting from such character bots, including, but not limited to infringement of intellectual property rights, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that FLAI does not pre-screen content, but that FLAI and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the App or Services. Without limiting the foregoing, FLAI and its designees will have the right to remove any content that violates these Terms, our Acceptable Use Policy, or is deemed by FLAI, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the App or Services (“Submissions”) provided by you to FLAI are non-confidential and FLAI will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, without acknowledgment of or compensation to you.

Without limiting the foregoing, you acknowledge and agree that FLAI may preserve content and may also disclose content and/or metadata if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of FLAI, its users and the public. You understand that the technical processing and transmission of the App and Services, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

FLAI respects the intellectual property of others, and we ask our users to do the same. FLAI will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement.

In accordance with the DMCA and other applicable law, FLAI has adopted a policy of terminating, in appropriate circumstances and at FLAI’s sole discretion, users who are deemed to be repeat infringers. FLAI may also at its sole discretion limit access to the Services and/or terminate the registrations of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

18. Indemnity and Release

You agree to release, indemnify and hold FLAI and its affiliates and their officers, employees, directors and agents harmless from any from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services or any related information, any User Content, your application(s) to FLAI or the results thereof, your violation of these Terms of Use or your violation of any rights of another.

19. Relationship between these Terms and Conditions and Laws and Regulations

If the terms of these Terms and Conditions violate any laws and regulations applicable to an agreement between Users and FLAI with respect to the Services, such terms, to the extent of such violation, shall not apply to the agreement with the Users; provided, however, that the remaining terms of these Terms and Conditions shall not be affected.

20. Notification and Contact

20.1. For notifications from FLAI to Users regarding the Services, FLAI will use a method that FLAI considers appropriate, such as posting in an appropriate place within the Services or on FLAI’s website.

20.2. For notifications from Users to FLAI regarding the Services, Users shall use the customer inquiry form available on the Services, or through other means designated by FLAI.

21. Governing Law and Jurisdiction

Any conflicts between Users and FLAI that arise from or in connection with the Service shall be resolved under the exclusive jurisdiction of the Taiwan District Court as the court of first instance.

22. Contact Us

If you have any questions, please feel free to contact us at [email protected].

End

Date of last update: December 1, 2024